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why is my bill so high

  • May 29, 2025
  • 2 replies
  • 100 views

Gavin Leo Mclauchlan
New Contributor

Ive been charged £35 per month when it should be £10?

Best answer by JoeKing

@Gavin Leo Mclauchlan  Without knowing the facts it's hard to say. Depending on your plan make you being charged for data usages, call's which aren't included in your plan, text not included in your plan etc etc.

Also maybe late payment's who knows. 

Best you log in onto you account and down load the month or months  bill or bills related to over payment and check your usage history.

Just a side note have you upgraded recently or added anything extra bto your plan? 

 

 

Joe 

2 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • Answer
  • May 29, 2025

@Gavin Leo Mclauchlan  Without knowing the facts it's hard to say. Depending on your plan make you being charged for data usages, call's which aren't included in your plan, text not included in your plan etc etc.

Also maybe late payment's who knows. 

Best you log in onto you account and down load the month or months  bill or bills related to over payment and check your usage history.

Just a side note have you upgraded recently or added anything extra bto your plan? 

 

 

Joe 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • May 29, 2025

Hi ​@Gavin Leo Mclauchlan 

 

I’d recommend the same as ​@JoeKing above, have you checked your bill to see what the extra charge(s) may be listed as?

 

Tom