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Jade Smith
New Contributor
Jade Smith
New Contributor
Nov 4, 2026 2:13 PM UTC
Question

why is my bill so high?

My bill has a huge charge of over £60 and it just says 'uk' but doesn't specify what it is. Can you get a more detailed breakdown to understand it better? The total bill is £110 and I usually may £22! 

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Nov 4, 2026 4:56 PM UTC

    Hi ​@Jade Smith,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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