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Question

why is my first bill so high

  • September 24, 2025
  • 1 reply
  • 36 views
C
New Contributor
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I had a sim only plan at £8 a month. And became eligible for a mobile. I took out the iphone 14 at £28 a month. And yet my bill has come out at £45. I’m still paying the £8 a month but a little confused 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 26, 2025

    Hi there ​@Crimson, when you change contract, your first bill is pro-rata:

     

     

    If you have any further questions, please let us know.

     

    Thanks,

    Tyler

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