Solved
would like to change direct debit to another bank
Wish to change direct debits in payment to another bank
Gemma MAnswer
iD Mobile Employee
January 11, 2026
Hi
It’s simple enough to set up a Direct Debit to pay your monthly iD Mobile bill. Just follow the steps below:
1. Log in to the iD Mobile App or My Account online
2. Go to My Billing and then select Setup or Manage my Direct Debit
3. Follow the steps on screen
Your monthly Direct Debit payment will be taken from your account on or around 14 days after your bill is issued.
Please note that the Direct Debit instruction can take up to 10 working days to fully activate on your account. So, if you have a payment due within 10 days, we recommend making a manual payment first. This will make sure there’s no disruption to your service.
Regards,
Gemma M
The iD Mobile Social Media Team
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
