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Question

Wrong billing

  • June 18, 2026
  • 1 reply
  • 2 views
T
Community Member

Cancelled my direct debit due to problem will bill, need someone to contact me and resolve this. Find quite shocking there seems to be no number to call to resolve this.

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 19, 2026

    Hi ​@Thegreatest84,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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