you are trying to double my bill and i cant get throigh to question?

3 replies
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Hi my bill is usually 44.99 but this month you have added that for line rental plus 45 for calls data amd txts. I can't access the live chat and dont know how to contact you to get this sorted

Geluk

Silver Contributor

LIVE CHAT works; when connected type SPEAK TO A PERSON.
Chat may not work if you have a pop up blocker active;
disable for id’s web address.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

C

Cj250567Author

New Contributor

Tired 3 different browsers with pop ups allowed and the live chat button does not come up. Tried all day yesterday and this morning

I

Isa M

iD Mobile Employee

Hi @Cj250567

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Isa🎀

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

you are trying to double my bill and i cant get throigh to question?

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