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Question

4g not working

  • September 25, 2023
  • 2 replies
  • 62 views
R
Community Member

Got the 4 dots when I’m linked to Wi-Fi. When I’m using 4g nothing works despite good signal. 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12408 replies
    • September 25, 2023

    Sounds like there might be network congestion in your area @ruthgrove.

    What does the online mobile network status checker report for your location? 

    Check your postcode at https://three.co.uk/support/network_and_coverage/network_support. 

     

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8408 replies
    • September 28, 2023

    Hi @ruthgrove 

     

    Please could you let us know the postcode(s) where you’re having these issues?

     

    Tom

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