Hello,
I lost my phone earlier so I rang ID up to explain and they have locked the sim so it cannot be used and have blacklisted the model for security. I am making a claim through my insurer and they require the following information
Proof of barring
Proof of sim card replacement
Proof of purchase (that is obvious one where to find that)
Where can I find the first 2 please?
Thank you
Best answer by Kash
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Create a new topic and ask a question to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to Log in with Facebook. To keep using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
