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Question

I'd like to cancel my contract due to poor bandwidth, I'm within my 14 day cooling off period


Hi, Please tell me how to cancel.  Thanks

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2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 463 replies
  • October 28, 2023

You can’t do that on a customer forum; try CHAT.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • October 30, 2023

Hi @gabrielselbow 

 

If you’d like to cancel/return within your returns period, we’d recommend speaking directly to the vendor you’ve purchased via.

 

If that’s us, you can use the above mentioned Live Chat from @Geluk, or if you still require assistance with this, please let us know so we can send over a private message.

 

Tom