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Question

Need to speak to a person


Rosie05
Community Member

I need to speak to a human and not a flipping computer!! Really cheesing me off now as no one is answering

This topic has been closed for replies.

12 replies

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • December 10, 2020

Hi @Rosie05,

 

How is it we can assist you? Please be assured, we’re people here.

 

Will


  • New
 Contributor
  • 3 replies
  • January 25, 2021

Good afternoon I could like a number or have someone call me on my mobile number which is [Removed] or can you inbox me a number for a customer rep please

Dian Sterling 

 


  • New
 Contributor
  • 3 replies
  • January 25, 2021

Hello 


Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • January 27, 2021

Hello @Dee,

What is it that you require help with? We can help with most issues here.

Ryan


Millwallmal
Community Member
  • Community Member
  • 0 replies
  • March 1, 2021

I need to speak to someone at ID URGENTLY. I am an account holder but do not have access to the phone and cannot remember my password to allow me to log in...HELP !!


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • March 1, 2021

Hello @Millwallmal 

 

Sorry to hear that. What is it you needed help with for the iD account? We’d be happy to offer some support here and PM if required.

 

Mohammed


  • Community Member
  • 0 replies
  • March 13, 2021

I need to speak to a person urgently


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • March 15, 2021

Hi @Joanne18 

How is it we can assist you? Please let us know so we can help with any issues you are having.

-Mohsin


  • Community Member
  • 0 replies
  • March 19, 2021

I need to speak to someone to help me activate my sim card


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • March 20, 2021

Hi @Joanne18,

 

What issues specifically are you facing when attempting to activate it? if you let us know, we’ll get it sorted for you right away.

 

Will


  • Community Member
  • 0 replies
  • March 20, 2021

I couldn’t log onto chat, and after I finally managed to talk to someone via chat, I have to now wait for my fourth SIM card to try and activate the correct number on my card.  I am without a phone as it keeps activating the wrong number.  The Service is extremely poor.  If I don’t get the issue sorted soon, I will not be waiting for another SIM card to come through the post.  I will definitely be leaving 


Michelle
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • March 20, 2021

Hi @Joanne18 

 

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

iD Mobile