Phone keeps cutting out! Not happy and want to cancel contract

My phone is persistently cutting out in mid conversation and driving me mad.  My day has been made totally impossible so what is going on with the network coverage?

Melanie Jones

Thank you for the update.  Very annoying!!!

So now the issue has been identified how long till it’s fixed and we can use our phones properly again please?!? 
 

it has been a huge inconvenience past week! Gone on a long time! Effects work, medical calls and family contact!

I have this exact same issue. Use my phone for work. Can’t call anyone and it’s been dropping all day.

i can’t even call id to cancel my contract! Says I can’t call

Ive seen an another community chat with same issues a member got through to live chat and they state issue has been found and to please allow 24-48 hours for issue to be resolved :/ 

Hi @Mel Jones, We can appreciate the frustration with this. We’re aware that there was an outage yesterday in which customers received the error 'your network doesn't allow access to this number' mid call. This has now been resolved. Services should now be working as normal. 

-Lauren

Same i have no gas supply trying to resolve issue but call keeps cutting out .

Hi ​@Stephlat 

This was in relation to an outage in January, it is no longer ongoing.

At what stage does the call cut out? How are texts and data?

Does this issue happen on all calls or just some?

Tom