I’ve just moved over from vodaphone, I’ve gone to dial my voicemail as I have messages pending in there and it keep saying my cap limit is £0 when it’s set at £25. Anyone know what’s happening or what to do please 😩
Question
voicemail
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+26Calls to iD voicemail, from an iD SIM card, are included in your allowances
Assuming you’ve switched your mobile number to iD, it sounds like your voicemail hasn’t been setup properly after switching - this can happen if your Vodafone voicemail had messages pending at the time you switched.
The online iD live chat team should be able to assist with this - the agents work until 8pm on weekdays.
+24Hi
Welcome to the Community!
Did you manage to get in touch with someone regarding your voicemail issue?
If you still require assistance, please let us know here and we would be happy to help.
Kash
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