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Bad network in my area

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New
 Contributor
  • Yitzi
  • New
 Contributor
  • 1 reply

My address is N15 6bh I'm supposed to have excellent 4g coverage and some 5g coverage. The 5g is non existent and on 4g it is not that good throughout the day and terrible during the evening. I have tried the SIM in multiple phones and currently using the Pixel 9a and all have the same problem so it must be a problem with the network.

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    1 person likes this
    • Y
      Yitzi

    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4365 replies
    • May 1, 2025

    Hey there ​@Yitzi, sorry to hear this. I can see that you live in a weaker 5G area, so we’d recommend using 4G here for the best signal. However, we apologise if the 4G signal is also poor for yourself, as it shouldn’t be.

     

    How long have you had issues for? Does it affect calls, texts and data?

     

    Have you tried resetting network settings?

     

    Thanks,

    Tyler

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Y
    New
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    • Yitzi
    • Author
    • New
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    • 1 reply
    • May 1, 2025

    The main issue is the data speed it gets really slow in the evening usually below 1mbps

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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2255 replies
    • May 5, 2025

    Thank you. 

    Is this when connected to 4G or 5G please?

    Has this always been an issue or something you have noticed more recently?

     

    Natalie 

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