1MB in heart of Edinburgh with 4G- 50MB/s with vodaphone SIM | iD Mobile Community
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1MB in heart of Edinburgh with 4G- 50MB/s with vodaphone SIM

  • September 12, 2025
  • 4 replies
  • 30 views

I moved from Three to ID mobile so it should not have been a huge change of speed. I was getting 20Mb/s on average which is poor but usable. Since moving to ID mobile, the best speed I got after a while was 10Mb/s but generally it is less than 1Mb/s when in use, this is midnight in Edinburgh EH8 9RR.

 

The same handset gets 50Mb/s with Vodaphone SIM, so it would not be this issue. Similarly, the ID mobile SIM on my work phone gets a similar speed.

 

Location is already in a better spot than if I am in the city centre, 99% of time I will not get any Internet despite full bars when on Princes Street, now this might be down to congestion, but 4am in a location which has perfect coverage and top floor, it makes no sense that location can be an issue either. I am aware that Three/ID mobile has the worst speed out of the 4 but it is reasonable to have just 1MB/s to be considered as good coverage?

 

This points to deliberate throttling with ID mobile/Three, I am a heavy user so I expect throttling from fair use, but this should not be the case 4am in the morning.

 

I have changed the SIM once already and had a small ‘honeymoon’ of 30MB/s, much less than advised but fairly used to mobile phone company overselling and make excuses with congestion even at 4am in the morning. ID mobile is relatively cheap so I put up with it but getting 1/50 of advertised speed is abysmal. Do I need to request need SIM every 2 months so I can stay on the honeymoon period?

4 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 13, 2025

Hi there ​@felix1MBs, sorry to hear that.

 

What’s the full postcode(s) and what device do you have please?

 

Thanks,

Tyler


  • Author
  • September 13, 2025

Hi there ​@felix1MBs, sorry to hear that.

 

What’s the full postcode(s) and what device do you have please?

 

Thanks,

Tyler

The postcode is EH8 9RR and the device is HONOR View 20 that was purchased in the UK.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 15, 2025

Hey there ​@felix1MBs, thank you.

 

Firstly, I can see this is a weak 5G zone, so I’d recommend manually switching to 4G only here for the best signal:

 

https://www.three.co.uk/support/network-and-coverage/coverage?location

 

Have you tried resetting network settings?

 

Thanks,

Tyler

 

 

 


  • Author
  • September 15, 2025

Hey there ​@felix1MBs, thank you.

 

Firstly, I can see this is a weak 5G zone, so I’d recommend manually switching to 4G only here for the best signal:

 

https://www.three.co.uk/support/network-and-coverage/coverage?location

 

Have you tried resetting network settings?

 

Thanks,

Tyler

 

 

 

It is already 4G as the phone is not 5G compatible. Average 3-5 bars. I have tried anything from reinserting SIM to resetting APNs. 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 17, 2025

Hey there ​@felix1MBs, sorry to hear that. I’d recommend raising ASAP with our live-chat to investigate further. Please ask to speak to an agent:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler