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Community Member
els0400
Community Member
June 19, 2026
Question

4g/5g not working

The iD Mobile SIM had working mobile data on the temporary number. After the Vodafone number was ported over today, calls and texts work but mobile data no longer works despite showing 4G.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 23, 2026

Hi ​@els0400,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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