I have recently swapped my phone but I keep getting ‘not registered on network’ errors when trying to make outbound calls. Incoming calls appear to be going straight to answerphone. Also, although not sure if it’s connected, the 4G network will not activate either. Any ideas?
Solved
4G network will not activate
Best answer by WelshPaul
It’s likely a different firmware variant is installed. Was it originally supplied by another network?
+10Does 4G show as icon on phone?
Suggest you pursue via ID Chat.
Does 4G show as icon on phone?
Suggest you pursue via ID Chat.
It doesn’t no. I will try that thanks.
+26What device are you using?
+26That’s an old phone and it’s not on the iD Mobile approved device list.
That’s an old phone and it’s not on the iD Mobile approved device list.
It was working fine on my other Samsung S8 Edge phone that I was using one - two weeks ago.
+26It’s likely a different firmware variant is installed. Was it originally supplied by another network?
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