For 5 days now my 5G broadband internet/data keeps dropping and has been a horrendously frustrating experience for someone who relies on streaming & VOIP.
It was all working fine this time last week with average speedtest DL: 170Mbps & UL: 25Mbps as it has been throughout the 1.5 years I have been with ID mobile on an unlimited plan in this location.
On Thursday, browsers keep timing out that pages can’t be found/loaded and/or youtube rotating circle pops up regularly. Network icon in bottom right indicates an internet connection is active which sometimes changes to ‘no internet’. Have checked all equipment, connections and done resets without success.
I regularly check the network ‘status checker’ and majority of the time it is constantly stating “we are working on an issue in this area” even when everything is working fine.
Postcode: N7 9JJ
Device: Three ZTE MC801a 5G Broadband router with external antenna
Router showing a 5G connection with 2 out of 3 signal LED’s illuminated (has always been the same) - connected to Netgear gigabit switch and Gigaset N300IP which handles VOIP & mob calls.
