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Community Member
Jul 23, 2026 3:16 PM UTC
Question

5G not enabled on my sim

I have a very old sim only deal and seemed to have never of been upgraded to 5g how can I get this added ? 

    1 reply

    iD Mobile Employee
    Jul 24, 2026 9:01 AM UTC

    Hi ​@LordVII 

     

    Please contact us via Live Chat on https://www.idmobile.co.uk/live-chat. They’ll be happy to help you with and get you a replacement SIM card.

     

    -Michael Z

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