As of late, I simply cannot make calls on my mobile from my home address. I reboot my iPhone,. get 4 bars, can make calls for around 5 mins then it just stops. And yes, I am using WiFi calling also. But that’s not the point. Why am I paying you for a network that is does not function? It’s absolutely appalling. Given I live in suburban London it’s astonishing really, it’s not like I’m in the middle of nowhere. It’s the same story when I’m in the City. Cannot make calls under any circumstances.

This is my work number and you are making my life extremely difficult and making me look extremely unprofessional. It’s the same story with my personal phone which is on 3, same network. Something is very wrong here.

Please respond, failing that I’ll just get these numbers transferred to another provider.