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Active Contributor
Ev1
Active Contributor
September 4, 2025

Bad poor no signal in Wokingham RG40 Area

  • September 4, 2025
  • 3 replies
  • 41 views

In Wokingham RG40 1LQ area

Sadly I have to leave IDmobile as the signal is so bad I cannot make or receive calls.  Internet does not work either.

Ironically I bought the SIM to use in Spain where it worked well as I could change carrier between Vodafone ES, Movistar and Orange (Orange was bad where I was)

 

For engineer information

Data rate seems to be either a bandwidth or interference problem as it varies. It's unusable during the day but works early morning around 1am-3am.

 

    3 replies

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 5, 2025

    Hi there ​@Ev1, are you set on leaving us as you’ve said above, or would you like us to investigate further?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    Ev1Author
    Active Contributor
    September 8, 2025

    Unfortunately I have to leave as I currently have no mobile contact at home but I would like to return in future as I really appreciate the great pricing and bundles available.

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 10, 2025

    Hi there ​@Ev1, sorry to hear that, and we wish you all the best.

     

    We hope we can welcome you back one day.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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