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New Contributor
September 27, 2026
Question

bag signal

  • September 27, 2026
  • 4 replies
  • 22 views

Hi

my area is showing that the coverage is amazing but I have very weak signal and it’s hard to make calls even tho I have checked the coverage and reset network I need help please 

    4 replies

    iD Mobile Employee
    September 28, 2026

    Hi ​@g4rad.

     

    Thank you for sharing. I am sorry to hear you're having trouble with weak signal and making calls, especially when the coverage checker shows good coverage in your area.

     

    Since you've already checked coverage and reset your network settings, can you please remove your SIM card, gently wipe it with a clean, dry cloth, reinsert it, and restart your device.

     

    You can also try putting the sim in another device to see if you still experience this issue. This will determine whether the issue is with the handset or with the SIM card itself.

     

    Thanks,

    Marquerita 

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    g4radAuthor
    New Contributor
    October 7, 2026

    Is this the only solution ID staff can say - wipe the Sim and try another device- I have done this already - can you not answer the question- what is the issue in my area - it’s not a SIM issue it is a network issue in my area - so please read and don’t copy and paste - what is the issue 

    Geluk
    Silver Contributor
    Silver Contributor
    October 7, 2026

    You need to find alternative provider, once you’ve checked their NETWORK COVERAGE map.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    g4radAuthor
    New Contributor
    October 7, 2026

    Shocking answer tell me what is the issue with the network in my area - I have advised postcode and tell me when the issue will be finished