Skip to main content
Community Member
September 27, 2026
Question

bag signal

  • September 27, 2026
  • 1 reply
  • 4 views

Hi

my area is showing that the coverage is amazing but I have very weak signal and it’s hard to make calls even tho I have checked the coverage and reset network I need help please 

    1 reply

    iD Mobile Employee
    September 28, 2026

    Hi ​@g4rad.

     

    Thank you for sharing. I am sorry to hear you're having trouble with weak signal and making calls, especially when the coverage checker shows good coverage in your area.

     

    Since you've already checked coverage and reset your network settings, can you please remove your SIM card, gently wipe it with a clean, dry cloth, reinsert it, and restart your device.

     

    You can also try putting the sim in another device to see if you still experience this issue. This will determine whether the issue is with the handset or with the SIM card itself.

     

    Thanks,

    Marquerita 

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.