Hi ​@GilesG ,

Hi there, thanks for sharing your experience, sorry to hear you had patchy data in Antalya, that’s definitely not what we want for you.

iD Mobile uses Three’s network, and data quality abroad can vary depending on the local network partners, area coverage, and even how busy the local masts are. Lara (Antalya) is known to have mixed coverage in certain spots, which can cause exactly the kind of dropouts you experienced.

If you’re still abroad or planning to travel again, we can check the roaming settings on your account, make sure the phone is set to connect to the strongest available network, or look at any issues that might have affected your connection.
 

Happy to help if you’d like us to take a closer look.

Lamiya