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New Contributor
April 20, 2026
Solved

breakdown

  • April 20, 2026
  • 2 replies
  • 59 views

Can you see a breakdown off your mobile usage used ? 

    Best answer by Owethu M

    Hi ​@Breadeboys,
     

    Yes you can view a breakdown of your usage, but it’s important to set expectations on what’s available.

     

    Through your iD Mobile account (app or online), you can check:

    • Your data usage (how much you’ve used and have left)
    • Your minutes and texts usage

    By default, we don’t provide a fully itemised bill showing every individual call, text, or data session within your account view.

     

    To check your usage:

    1. Log in to your iD Mobile account
    2. Go to the “My Usage” section
    3. You’ll see a summary of your allowances and what you’ve used so far

    If you do need an itemised bill, you can contact us via live chat and an agent will be able to raise a request for this on your behalf:

    If you’re querying anything specific on your usage, feel free to let me know I’ll help where I can 👍

     

    Owethu

    2 replies

    Owethu M
    iD Mobile Employee
    Owethu MAnswer
    iD Mobile Employee
    April 21, 2026

    Hi ​@Breadeboys,
     

    Yes you can view a breakdown of your usage, but it’s important to set expectations on what’s available.

     

    Through your iD Mobile account (app or online), you can check:

    • Your data usage (how much you’ve used and have left)
    • Your minutes and texts usage

    By default, we don’t provide a fully itemised bill showing every individual call, text, or data session within your account view.

     

    To check your usage:

    1. Log in to your iD Mobile account
    2. Go to the “My Usage” section
    3. You’ll see a summary of your allowances and what you’ve used so far

    If you do need an itemised bill, you can contact us via live chat and an agent will be able to raise a request for this on your behalf:

    If you’re querying anything specific on your usage, feel free to let me know I’ll help where I can 👍

     

    Owethu

    New Contributor
    April 21, 2026

    So the answer is No