calling a 0300 number Does it need yo be set up | iD Mobile Community
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calling a 0300 number Does it need yo be set up

  • September 19, 2025
  • 12 replies
  • 85 views

JENNROBB10
Active Contributor

How can I call 0300 numbers....are they set in the plan or do you haven't ask provider to give access

12 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • September 21, 2025

Hi ​@JENNROBB10 

 

Have you tried calling an 0300 number? You may need to raise your bill cap as it could be a premium number.

 

https://www.idmobile.co.uk/help-and-advice/call-charges

 

Tom


JENNROBB10
Active Contributor
  • Author
  • Active Contributor
  • September 22, 2025

Yes I have tried calling 0300 & it tells me I cannot make the call...maybe I have to contact my provider


  • New Contributor
  • September 23, 2025

Calls to 03 numbers are standard landlines by law so they will be included in your allowance or charged at standard rate 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 24, 2025

Hi there ​@JENNROBB10, what happens when you try to make the calls? What error do you get?

 

Thanks,

Tyler


JENNROBB10
Active Contributor
  • Author
  • Active Contributor
  • September 24, 2025

Hi Tyler

 

A voice says it does not recognise the number


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 25, 2025

Hi there ​@JENNROBB10, just to confirm, is it all 0300 numbers, or only one specifically?

 

Thanks,

Tyler


JENNROBB10
Active Contributor
  • Author
  • Active Contributor
  • September 25, 2025

Thanks Tyler

I know I have tried on thr past with 0300 number & had the same result.

This 0300 I am trying now is an HMRC NUMBER...am afraid it's a no go 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 27, 2025

What is the full number please ​@JENNROBB10 ?


JENNROBB10
Active Contributor
  • Author
  • Active Contributor
  • September 27, 2025

0300200300


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 27, 2025

That isn’t a correct number ​@JENNROBB10 

You will need to get the right number or contact them online.


JENNROBB10
Active Contributor
  • Author
  • Active Contributor
  • September 27, 2025

I cannot believe I have been calling the wrong number

It should be 

03002003300

I think I have had a very senior moment

Thank you so much for your patience...I feel such an idiot....🤪🤪


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 27, 2025

Aww don’t worry at all ​@JENNROBB10