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JENNROBB10
Active Contributor
Active Contributor
September 19, 2025

calling a 0300 number Does it need yo be set up

  • September 19, 2025
  • 12 replies
  • 323 views

How can I call 0300 numbers....are they set in the plan or do you haven't ask provider to give access

    12 replies

    Tom
    iD Mobile Employee
    iD Mobile Employee
    September 21, 2025

    Hi ​@JENNROBB10 

     

    Have you tried calling an 0300 number? You may need to raise your bill cap as it could be a premium number.

     

    https://www.idmobile.co.uk/help-and-advice/call-charges

     

    Tom

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    JENNROBB10
    Active Contributor
    Active Contributor
    September 22, 2025

    Yes I have tried calling 0300 & it tells me I cannot make the call...maybe I have to contact my provider

    New Contributor
    September 23, 2025

    Calls to 03 numbers are standard landlines by law so they will be included in your allowance or charged at standard rate 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 24, 2025

    Hi there ​@JENNROBB10, what happens when you try to make the calls? What error do you get?

     

    Thanks,

    Tyler

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    JENNROBB10
    Active Contributor
    Active Contributor
    September 24, 2025

    Hi Tyler

     

    A voice says it does not recognise the number

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 25, 2025

    Hi there ​@JENNROBB10, just to confirm, is it all 0300 numbers, or only one specifically?

     

    Thanks,

    Tyler

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    JENNROBB10
    Active Contributor
    Active Contributor
    September 25, 2025

    Thanks Tyler

    I know I have tried on thr past with 0300 number & had the same result.

    This 0300 I am trying now is an HMRC NUMBER...am afraid it's a no go 

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 27, 2025

    What is the full number please ​@JENNROBB10 ?

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    JENNROBB10
    Active Contributor
    Active Contributor
    September 27, 2025

    0300200300

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 27, 2025

    That isn’t a correct number ​@JENNROBB10 

    You will need to get the right number or contact them online.

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