Hi ​@tgold98.

Thank you for your post. I'm sorry to hear you're experiencing this; dropped calls and poor call quality despite good signal bars is frustrating, especially on a phone you only set up a month ago. Since you've confirmed it's happening regardless of who you call, let's try a network reset, which often resolves this type of issue.

If you're using an iPhone:

Go to Settings
Tap Phone
Tap My Number
Use the delete button to remove the old number
Use the keypad to enter the new number
Tap Save
Go to Settings
Tap Messages
Turn off iMessage
Go to General
Tap Reset
Tap Reset Network Settings
Once the iPhone restarts, go back to Settings
Tap Messages
Turn iMessage back ON 

If you're using an Android phone:

Open Settings
Tap General management
Tap Reset
Tap Reset network settings

Please give this a go and let us know if the issue persists afterwards.

Thanks,

Marquerita

The iD Mobile Team