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New Contributor
October 13, 2025
Question

Can't make calls - and when I received them phone goes cuts off

  • October 13, 2025
  • 2 replies
  • 33 views

When trying to make call I have to restart my phone then I can finally call the person. When I am on the phone the call gets cut off many times and the person has to call me back. This started about a month ago. Ive tried to take sim out of phone and put back in. coverage is great. I have put sim in a new phone still got the same problem. Please help. Thanks 

    2 replies

    Kash M
    iD Mobile Employee
    iD Mobile Employee
    October 13, 2025

    Hi ​@carebear27,

    Welcome to the Community!

    Sorry to hear that. Have you tested the SIM in another handset?

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    October 13, 2025

    Yes and still the same problem