Skip to main content
New Contributor
September 15, 2025
Question

cannot make calls over 2 mins

  • September 15, 2025
  • 5 replies
  • 77 views

How can I make calls that last longer than 2 minutes,every call I makes cuts off around 2 minutes - I have tried with and without Wi-Fi 

 

 

    5 replies

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 15, 2025

    Hi ​@Obab1995  this is very odd, can I ask what handset you are using?

    Are you able to pop your SIM in a different handset to make a test call and see if it still happens?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Obab1995Author
    New Contributor
    September 15, 2025

    Moto g73 5g

    i can try to find another phone 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 17, 2025

    Hi there ​@Obab1995, let us know how that goes.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Obab1995Author
    New Contributor
    September 20, 2025

    It looks like the issue has been resolved without doing anything- didn’t try an alternative phone. So maybe just a local issue for a few days.

    Thanks for replying 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 22, 2025

    We’re glad to hear ​@Obab1995!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.