cannot make calls over 2 mins | iD Mobile Community
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Question

cannot make calls over 2 mins

  • September 15, 2025
  • 5 replies
  • 41 views

How can I make calls that last longer than 2 minutes,every call I makes cuts off around 2 minutes - I have tried with and without Wi-Fi 

 

 

5 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 15, 2025

Hi ​@Obab1995  this is very odd, can I ask what handset you are using?

Are you able to pop your SIM in a different handset to make a test call and see if it still happens?


  • Author
  • New Contributor
  • September 15, 2025

Moto g73 5g

i can try to find another phone 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 17, 2025

Hi there ​@Obab1995, let us know how that goes.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 20, 2025

It looks like the issue has been resolved without doing anything- didn’t try an alternative phone. So maybe just a local issue for a few days.

Thanks for replying 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 22, 2025

We’re glad to hear ​@Obab1995!

 

Thanks,

Tyler