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Question

cannot make outgoing calls

  • May 7, 2026
  • 1 reply
  • 6 views
K
Community Member

I noticed not calls can't be receive when I within my local area. Is the problem with the network in my area?

 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 7, 2026

    Hi ​@Kny808,

     

    Thank you for bringing this to our attention. We understand how frustrating this issue is, and we appreciate your patience while we investigate it.

     

    At the moment, we’re aware of the problem and our teams are actively working to resolve it as quickly as possible. However, we’re not yet able to confirm how long the resolution will take or whether the issue is affecting all networks or only iD Mobile customers.

     

    Please be assured that this is being treated as a priority, and we’ll provide further updates as soon as more information becomes available. Thank you again for your understanding and continued patience.

     

    For more information and regular updates, please check out our Service Status page:

     

    We are truly sorry for any inconvenience that this has caused you. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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