Cannot send or receive sms texts iphone | iD Mobile Community
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Question

Cannot send or receive sms texts iphone

  • September 3, 2025
  • 3 replies
  • 60 views
K
New Contributor

Until recently, this was working fine. I can no longer send or receive texts, I’ve tried all the recommended methods in the community. I ported my number, not sure if this has something to do with it but I can’t change my number in my phone, as it sends a text to phone for verification but I can’t receive the text! Not sure what’s next.

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 4, 2025

    Hey there ​@KynanBz, what phone do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    K
    New Contributor
    • KynanBz
    • Author
    • New Contributor
    • September 5, 2025

    Hi Tyler,

     

    iPhone 16. It’s weird because i can still receive calls and send them, just no texts.

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 8, 2025

    Hi ​@KynanBz  this article should help - I can't send or receive (SMS) texts from my SIM. What should I do? | iD Mobile Community

    Please let us know how you get on.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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