New Contributor

Question

Cannot send or receive sms texts iphone

Forum|Forum|1 year ago
September 3, 2025
3 replies
81 views

Until recently, this was working fine. I can no longer send or receive texts, I’ve tried all the recommended methods in the community. I ported my number, not sure if this has something to do with it but I can’t change my number in my phone, as it sends a text to phone for verification but I can’t receive the text! Not sure what’s next.

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iD Mobile Employee

Hey there @KynanBz, what phone do you have please?

Thanks,

Tyler

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New Contributor

Hi Tyler,

iPhone 16. It’s weird because i can still receive calls and send them, just no texts.

iD Mobile Employee

Hi @KynanBz this article should help - I can't send or receive (SMS) texts from my SIM. What should I do? | iD Mobile Community

Please let us know how you get on.

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