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Community Member
October 21, 2026
Question

cant connect to network on diaconected plan

Hello!

I need to receive an authentication code that's been sent to my old phone number.

I've put my old SIM in, and am waiting to receive the text. I've not received the text and can't find anywhere where I'm connected to the network. Connecting to WiFi fine.

I don't use id anymore, I cancelled my plan and my new SIM and number is with a different provider.

I know I won't be able to send texts on this SIM as I don't have a plan. But I thought I shouldn't need a plan to receive texts?

I don't particularly want to set up paying id again just to receive one text, but is this the only way? 

Many thanks!