Skip to main content
New Contributor
Jk070
New Contributor
December 5, 2025
Question

cant make a call

Cant make or recieve calls please help!!!

    3 replies

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    December 5, 2025

    Hi ​@Jk070 

     

    I’m really sorry for the disruption this is causing. We’re currently experiencing a confirmed outage affecting calls and PAC code requests. Our technicians are actively working to fix this as soon as possible, and we expect it to be resolved within the next 24 hours.

    We know this isn’t ideal, but we won’t leave you in the dark. Compensation will be provided for each day you’re affected. Thank you so much for your patience and understanding.
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Matthew T
    iD Mobile Employee
    Matthew T
    iD Mobile Employee
    January 7, 2026

    Hi ​@Jk070,

    I’m Matt, the iD Community Manager! 👋

    I’ve sent you a Private Message to find out more about what’s happening.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Bart123321
    New Contributor
    January 7, 2026

    Is the same problem RCS messaging not working for 3 days?

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement