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Question

cant make any calls from uk mobile withjn the uk

  • August 5, 2026
  • 1 reply
  • 8 views

When trying to make a UK call, I have a voice message saying call can’t be connected. It has also said the cap needs to be increased but I have unlimited uk calls and texts. 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • August 6, 2026

Hi ​@AdsB135

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

Anneline