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Cant make call as im at my limit but my deal id unlimated calls

  • May 15, 2026
  • 1 reply
  • 7 views
D
Community Member

I need to make some urgent calls and my phone is saying I’ve reached my limit but I have unlimited cold and text. Help

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • May 15, 2026

    Hi ​@Dalej,

    Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the call's issues.
    The reason this error is if the number you are calling is not included in the plan and is then chargeable.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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