Skip to main content
New Contributor
May 12, 2026
Question

Cant nake or receove landline calls

  • May 12, 2026
  • 2 replies
  • 25 views

New to IDMobile, my phone will not make or receive landline numbers from my home. My phone shows 2 bars of coverage but when I press to call a landline they disappear and the call fails. Network checker shows good coverage here which is why I chose IDMobile so don’t understand why landline calls cannot be made or received. 

    2 replies

    iD Mobile Employee
    May 13, 2026

    Hi ​@CWoo2014 

     

    Is it only landline numbers you are unable to make and receive calls to?

    Are you still able to make and receive calls to mobile numbers?

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    CWoo2014Author
    New Contributor
    May 20, 2026

    Landline numbers … if people call me they go straight  to voicemail. This is 90% of the time. 
    If I call out to landline from my home … the call will fail always teh first time. Sometimes it works of k try again. My network bars show 2 bars at home but they disappear as soon  as I try to call.

    this also happened with mobiles too … it’s not consistent. Sometimes it works sometimes it doesn’t. 
    Today I am in London and have missed 3 calls from my daughters school although my phone shows full coverage .. 4 bars 

    this is not acceptable. How do I contact to speak to someone at id mobile ?