Community Member

Question

cant recieve otp or texts

How can I speak to a human about my sim

New Contributor

How can I speak to a human about my sim

I can’t receive OTP texts either and can’t get anyone to sort it!

Silver Contributor

This is a COMMUNITY FORUM, not Cust. Service; pursue via id’s CHAT PAGE.

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iD Mobile Employee

Hi @H777 @Willow rose

Thank you for getting in touch with us,

I am so sorry that you unable to received OTP text and you would like to speak with someone about your sim.

Please send us a private message via our socials at (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

Thank you,

Zandile m

The iD Mobile Team

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