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Community Member
April 21, 2026
Question

cant recieve otp or texts

  • April 21, 2026
  • 3 replies
  • 20 views

How can I speak to a human about my sim 

    3 replies

    New Contributor
    April 21, 2026

    How can I speak to a human about my sim 

    I can’t receive OTP texts either and can’t get anyone to sort it! 

    Geluk
    Silver Contributor
    Silver Contributor
    April 21, 2026

    This is a COMMUNITY FORUM, not Cust. Service; pursue via id’s CHAT PAGE.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    April 21, 2026

    Hi ​@H777  ​@Willow rose 

     

    Thank you for getting in touch with us,

     

    I am so sorry that you unable to received OTP text and you would like to speak with someone about your sim.

     

    Please send us a private message via our socials at (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.