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Question

cant recieve otp or texts

  • April 21, 2026
  • 3 replies
  • 13 views
W
Community Member

How can I speak to a human about my sim 

    3 replies

    H
    New Contributor
    • H777
    • New Contributor
    • April 21, 2026

    How can I speak to a human about my sim 

    I can’t receive OTP texts either and can’t get anyone to sort it! 

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • April 21, 2026

    This is a COMMUNITY FORUM, not Cust. Service; pursue via id’s CHAT PAGE.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 21, 2026

    Hi ​@H777  ​@Willow rose 

     

    Thank you for getting in touch with us,

     

    I am so sorry that you unable to received OTP text and you would like to speak with someone about your sim.

     

    Please send us a private message via our socials at (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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