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New Contributor
Gerald James Munden
New Contributor
Feb 9, 2026 10:42 AM UTC
Question

Cant send or recieve calls and text messages. Checked my status all ok says unlimited calls and text. renews next 6 days ,seriously thinking of changing supplier?

Its not the first time ive had issues with not recieving calls/text messages. checked account all ok. status checker says issues in area but been without use for 1 week. seriously thinking of changing supplier

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Apr 9, 2026 6:39 AM UTC

    Hi ​@Gerald James Munden,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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