Question

Cant send or recieve imessages including SMS

Forum|Forum|2 months ago
October 9, 2025
1 reply
51 views

Kezza1
Community Member

I have had issues with my imessages since i switched to this carrier. I could send and receive messages but my messages would always show as “not delivered” with a message send failure.

Recently, I’ve been unable to send or receive any imessages at all, which is becoming annoying when i need SMS verification for most apps and websites.

There is an issue in my imessage settings where it says “imessage activation unsuccessful”. The send & receive address are my apple email and a random phone number. There’s no option for my phone number though.

Any help would be appreciated!

+24

Tyler C
iD Mobile Employee
Forum|Forum|2 months ago
October 9, 2025

Hey there @Kezza1, please try the following:

1) Turn off iMessage (Settings > Apps > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Apps > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"

If you are having issues with step 4 please reset network settings and try again.

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

Thanks,

Tyler

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