I'm travelling to Tenerife, would I be able to use my data allowance as normal with no additional charges?
Hi
Roaming in Tenerife will come under Spain, which is one of our inclusive EU roaming destinations. Minutes and texts remain unlimited, however, there may be a 30GB cap in accordance with our fair usage policy. More information on this can be found via the link below.
EU Roaming Fair Usage | Help & Advice | iD Mobile Network
-Lauren
Is this still the case that Canary Islands (Tenerife) is considered part of Spain. Just been told by a online messenger assistant that we will be charged for roaming in Tenerife even though it is stipulated on their webpage as included.
When I was I Tenerife (May/June time) I used loads of data there and wasn't charged any additional charges for been abroad. No issues and really fast connection speed too!
Hi
You won’t be charged whilst roaming in Spain.
If you have any issues, please let us know.
The link below may help you with setting up roaming.
https://community.idmobile.co.uk/roaming-international-74
Kash
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