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Community Member
Mithu
Community Member
October 15, 2026
Question

data not working

Data not working in Germany 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
October 16, 2026

HI ​@Mithu 

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the roaming not working.

Please ensure that you have roaming enabled on the handset as well as the iD Mobile app. Please do ensure that you are connected to the network O2 or Telekom (formerly T-Mobile).

Thanks,

Hosai

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