emergency calls only displaying constantly

Forum|Forum|3 months ago
June 29, 2026
3 replies
35 views

I'm constantly getting emotional calls only displaying and to get network signal again I have to re start my phone!

This should be happening least 2+3 times a day please advise how this issue can be fixed?

Geluk

Silver Contributor

Find id’s NETWORK STATUS page/insert your postcode to see if there are local issues.😅

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B

BR26Author

New Contributor

I have no local issues. Thank you tho 😊

It's been on going for a while now.

Gemma M

iD Mobile Employee

Hi @BR26,

We're sorry to hear about the issues you've been experiencing with your coverage.

We appreciate how frustrating it can be when the service you're receiving doesn't match what you'd expect, particularly if the coverage checker is showing strong coverage in the areas where you're having problems.

As a first step, we'd recommend checking the coverage checker again to see if there are any reported issues or maintenance affecting the locations concerned: https://www.idmobile.co.uk/help-and-support/coverage-and-networks/network-coverage-checker

If the issue persists, please contact our Live Chat team so they can investigate further and check whether there are any network-related issues affecting your service: https://www.idmobile.co.uk/live-chat

They'll be able to review your account and discuss any available options based on the outcome of their investigation.

Regards,

Gemma M
The iD Mobile Social Media Team

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