Hi ​@Lexdendave 

Why You Might See a Limit on an Unlimited Plan

EU/International Roaming: iD Mobile has a fair usage roaming limit of 30GB per month when travelling in their Roam Free destinations, even if your UK data is unlimited.
New Plan Delay: If you recently upgraded or changed your plan, your full unlimited allowance may not be active yet, or you might be on a pro-rated allowance for the remainder of your previous billing cycle.
Account Sync Error: Sometimes the app or text notification system fails to update when a contract changes, incorrectly showing an older, limited data bundle (like 2GB).
Device Data Limits: Your phone itself might have a built-in data warning or cap turned on in its internal settings rather than from the network

You can also check your iD Mobile Account or contact their live chat to confirm if your unlimited plan has been correctly applied if you are receiving data limit warnings.

Use this link to contact an advisor via Live Chat  (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-

 https://www.idmobile.co.uk/live-chat

When you contact the Live Chat :-

Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

Hope this helps x