FRAUD CALL NOW NO SERVICE | iD Mobile Community
Skip to main content
Solved

FRAUD CALL NOW NO SERVICE

  • December 2, 2025
  • 8 replies
  • 78 views
C
Active Contributor

Hi, i had a fraud call this morning, now I have no network coverage, emergency calls only. Need help 

 

Best answer by Matthew T

Hey ​@Cheri Ann Vincent,

Please contact our Live Chat team ASAP:

http://idmobile.co.uk/live-chat

Type ‘FRAUD’ to get through to an agent.

Thanks.

    8 replies

    C
    Active Contributor

    It's saying my mobile is not registered on the network 

    C
    Active Contributor

    Any contact number for ID 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • Answer
    • December 2, 2025

    Hey ​@Cheri Ann Vincent,

    Please contact our Live Chat team ASAP:

    http://idmobile.co.uk/live-chat

    Type ‘FRAUD’ to get through to an agent.

    Thanks.

    iD Community Manager
    C
    Active Contributor

    I went on live chat yesterday but it couldn't recognise what I was saying 

    JoeKing
    Silver Contributor
    Forum|alt.badge.img+11
    • JoeKing
    • Silver Contributor
    • December 3, 2025

    I went on live chat yesterday but it couldn't recognise what I was saying 

     

    Once you've in Live Chat just type in the message box  To Speak to someone. 

     

    Joe

    Android OS 15 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    C
    Active Contributor

    I have no network registered to my mobile, on the chat it says they are closed. Someone contacted me yesterday via email, and called me so I've paid £39.99 for a new sim as mine looks like its been hacked. But I don't know what's a scam and real anymore 

    C
    Active Contributor

    The payment has gone too PUBGMOBILE is this correct, whoever i spoke to yesterday has my bank card details 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • December 3, 2025

    ​@Cheri Ann Vincent -

    Unfortunately, it looks like you’ve fallen victim to a scam, iD Mobile wouldn’t charge you for a replacement SIM card. Our Live Chat opens at 9am, I advise you contact them as soon as possible:

    https://www.idmobile.co.uk/live-chat

    Open Live Chat, type ‘Fraud’, then click ‘I want to report fraud’, then click ‘Speak to an agent’.

    Thanks.

     

     

    iD Community Manager

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement