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December 2, 2025
Solved

FRAUD CALL NOW NO SERVICE

  • December 2, 2025
  • 8 replies
  • 192 views

Hi, i had a fraud call this morning, now I have no network coverage, emergency calls only. Need help 

 

    Best answer by Matthew T

    Hey ​@Cheri Ann Vincent,

    Please contact our Live Chat team ASAP:

    http://idmobile.co.uk/live-chat

    Type ‘FRAUD’ to get through to an agent.

    Thanks.

    8 replies

    December 2, 2025

    It's saying my mobile is not registered on the network 

    December 2, 2025

    Any contact number for ID 

    Matthew T
    iD Mobile Employee
    Matthew TAnswer
    iD Mobile Employee
    December 2, 2025

    Hey ​@Cheri Ann Vincent,

    Please contact our Live Chat team ASAP:

    http://idmobile.co.uk/live-chat

    Type ‘FRAUD’ to get through to an agent.

    Thanks.

    iD Community Manager
    December 3, 2025

    I went on live chat yesterday but it couldn't recognise what I was saying 

    JoeKing
    Silver Contributor
    Silver Contributor
    December 3, 2025

    I went on live chat yesterday but it couldn't recognise what I was saying 

     

    Once you've in Live Chat just type in the message box  To Speak to someone. 

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    December 3, 2025

    I have no network registered to my mobile, on the chat it says they are closed. Someone contacted me yesterday via email, and called me so I've paid £39.99 for a new sim as mine looks like its been hacked. But I don't know what's a scam and real anymore 

    December 3, 2025

    The payment has gone too PUBGMOBILE is this correct, whoever i spoke to yesterday has my bank card details 

    Matthew T
    iD Mobile Employee
    iD Mobile Employee
    December 3, 2025

    @Cheri Ann Vincent -

    Unfortunately, it looks like you’ve fallen victim to a scam, iD Mobile wouldn’t charge you for a replacement SIM card. Our Live Chat opens at 9am, I advise you contact them as soon as possible:

    https://www.idmobile.co.uk/live-chat

    Open Live Chat, type ‘Fraud’, then click ‘I want to report fraud’, then click ‘Speak to an agent’.

    Thanks.

     

     

    iD Community Manager