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December 2, 2025
Solved

FRAUD CALL NOW NO SERVICE

  • December 2, 2025
  • 8 replies
  • 206 views

Hi, i had a fraud call this morning, now I have no network coverage, emergency calls only. Need help 

 

    Best answer by Matthew T

    Hey ​@Cheri Ann Vincent,

    Please contact our Live Chat team ASAP:

    http://idmobile.co.uk/live-chat

    Type ‘FRAUD’ to get through to an agent.

    Thanks.

    8 replies

    December 2, 2025

    It's saying my mobile is not registered on the network 

    December 2, 2025

    Any contact number for ID 

    Matthew T
    iD Mobile Employee
    Matthew TAnswer
    iD Mobile Employee
    December 2, 2025

    Hey ​@Cheri Ann Vincent,

    Please contact our Live Chat team ASAP:

    http://idmobile.co.uk/live-chat

    Type ‘FRAUD’ to get through to an agent.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    December 3, 2025

    I went on live chat yesterday but it couldn't recognise what I was saying 

    JoeKing
    Silver Contributor
    Silver Contributor
    December 3, 2025

    I went on live chat yesterday but it couldn't recognise what I was saying 

     

    Once you've in Live Chat just type in the message box  To Speak to someone. 

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    December 3, 2025

    I have no network registered to my mobile, on the chat it says they are closed. Someone contacted me yesterday via email, and called me so I've paid £39.99 for a new sim as mine looks like its been hacked. But I don't know what's a scam and real anymore 

    December 3, 2025

    The payment has gone too PUBGMOBILE is this correct, whoever i spoke to yesterday has my bank card details 

    Matthew T
    iD Mobile Employee
    iD Mobile Employee
    December 3, 2025

    ​@Cheri Ann Vincent -

    Unfortunately, it looks like you’ve fallen victim to a scam, iD Mobile wouldn’t charge you for a replacement SIM card. Our Live Chat opens at 9am, I advise you contact them as soon as possible:

    https://www.idmobile.co.uk/live-chat

    Open Live Chat, type ‘Fraud’, then click ‘I want to report fraud’, then click ‘Speak to an agent’.

    Thanks.

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.