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New Contributor
August 23, 2026

Has ID actually resolved anyone's signal/conbestion problems?

  • August 23, 2026
  • 2 replies
  • 20 views

I transferred from EE mainly because of cost but what a mistake ,the signal is terrible and recently   I realised just how much I have relied on WiFi as I had virtually no service all day as I was out no wonder I always have so much data!  Has ID actually helped anyone with this problem for the record I have tried all the trouble shooting suggestions . 

    2 replies

    MsGAuthor
    New Contributor
    August 23, 2026

    * Connection 

    Tashnieka D
    iD Mobile Employee
    iD Mobile Employee
    August 25, 2026

    Hi ​@MsG ,

     

    I’m sorry to hear that you’ve been experiencing poor signal since joining iD Mobile, particularly after switching from EE.

    Please send us a private message with your details so we can look into the coverage issue and investigate this further for you.

     

    Kind regards,
    Tashnieka
    The iD Mobile Team