Not sure whats going on, but my connection has been extremely slow for the past 2 days in a row, with frequent dropouts.
Can someone advise why, and when it will be fixed? My wife works from home and has really struggled, so this is unnacceptable.
Question
Horrendously slow connection!
+24Hey there
Thanks,
Tyler
My connection is also really slow over the last few days. My postcode is DT7 3DS- is it switched off here?
+11Hi
We're sorry to hear you've been experiencing slow connection speeds.
We've checked the area around postcode DT7 3DS and can see that there is currently an unplanned network outage affecting services.
Unfortunately, we haven't been provided with any timescales for when the issue will be resolved, so we're unable to confirm when normal service will return.
We understand how frustrating this is and apologise for the inconvenience caused.
If you'd like any further assistance or for the issue to be reviewed in more detail, please contact our Live Chat team. You can reach them here: https://www.idmobile.co.uk/live-chat
Regards,
Gemma M
The iD Mobile Social Media Team
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