I cannot receive phone calls and line drops | iD Mobile Community
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Question

I cannot receive phone calls and line drops

  • October 26, 2025
  • 3 replies
  • 32 views

Hello all,

I cannot receive phone calls. Why? I checked the status  on id website and it says active.

Furthermore at home the line often drops.

Not happy.

I am not in a rural area.

Hope someone help me to fix the problems.

How can I get some help? Please.

 

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • October 27, 2025

Call you make calls, use SMS text messaging and your mobile data, ​@Ellie0


  • Author
  • New Contributor
  • October 27, 2025

Hello Andewhite,

Just spoke with ID.

they told me are unplanned network works in my area.

Hopefully all should be fixed.


JoeKing
Silver Contributor
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  • Silver Contributor
  • October 27, 2025

@Ellie0  Thank you for your reply and update, hopefully it won't take to long to resume service.

 

 

 

Joe 😊