I cannot receive phone calls and line drops

Hello all,

I cannot receive phone calls. Why? I checked the status on id website and it says active.

Furthermore at home the line often drops.

Not happy.

I am not in a rural area.

Hope someone help me to fix the problems.

How can I get some help? Please.

Platinum  Contributor

Call you make calls, use SMS text messaging and your mobile data, @Ellie0?

Forum member (non-iD).

New Contributor

Hello Andewhite,

Just spoke with ID.

they told me are unplanned network works in my area.

Hopefully all should be fixed.

Silver Contributor

@Ellie0 Thank you for your reply and update, hopefully it won't take to long to resume service.

Joe 😊

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉

3 replies