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Question

I have lost all service help

  • July 7, 2026
  • 2 replies
  • 8 views
M
New Contributor

good evening can anyone help I have lost all service. there is no work going on in my area and I have travelled across London today. 24 hrs so far. contract is unlimited across the board. have tried removing SIM - restarting - and swapping in and out of airplane mode.

I see one person changed their APN what ever that is? I have a Google pixel phone.

any help gratefully received 

M

    2 replies

    M
    New Contributor
    • Musky
    • Author
    • New Contributor
    • July 8, 2026

    it's now Two days with no service!! come on ID mobile

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • July 8, 2026

    Hi ​@Musky 

     

    Thank you for your post, and I'm sorry to hear that you've been experiencing a loss of service.

    Could you please provide the full postcode for the area or areas where you're experiencing the issue? We'll check the network coverage and any known issues in those locations.

     

    -Michael 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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