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Louislawlor14
Community Member
Jul 6, 2026 6:17 PM UTC

i have requested to change my number over and it was scheduled to change today but i am not getting no signal or data

i have requested to change my number over and it was scheduled to change today but i am not getting no signal or data 

    1 reply

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Jul 7, 2026 4:04 PM UTC

    Hi ​@Louislawlor14 

     

    Thank you for getting in touch with us, I'm sorry to hear you're having trouble.

    If your number was due to transfer today, the transfer may still be completing. Please try restarting your phone if you haven't already.

    If you're still not getting any signal or mobile data after restarting, please let us know the make and model of your phone, and whether you're using a physical SIM or an eSIM, and we'll be happy to help further.

     

    Thank you,

     

    Zandile m

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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