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New Contributor
Jun 16, 2026 2:42 PM UTC
Question

I need to speak to an online live agent

I seem to be disconnected from ID Network and need to fix this!

4 replies

New Contributor
Jun 16, 2026 2:53 PM UTC

Does anyone know how I can talk with a representative on here

Hosai W
iD Mobile Employee
iD Mobile Employee
Jun 16, 2026 4:47 PM UTC

Hi ​@The Stud Farm,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Hosai W
iD Mobile Employee
iD Mobile Employee
Jun 16, 2026 4:48 PM UTC

 Hi ​@Johntonas,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
Jun 16, 2026 9:52 PM UTC

It hasn't answered the question