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Community Member
Aug 2, 2026 3:40 PM UTC

i pay for my sons contract but cant see on my app

I pay for my son's contract but cant see his contract on my id app for some reason, should I be able to see it?

Thanks 

Caroline 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Aug 2, 2026 7:04 PM UTC

Hi ​@Cazwall 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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